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Our Services …
Hoclink works with leading public and private sector organisations as well as small and medium-sized enterprises (SMEs) in many industries over the past 21 years such as Education (Schools), Hospitality (Hotels and F&B), Clubs, Healthcare, Banking, Public Service, Defence, Precision Engineering, Marine & Offshore (Ship-building & Repairs) and Printing & Packaging.
We offer our services through experienced consultants with the most relevant domain expertise during implementations of our comprehensive series of initiatives and programmes:
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Business
and Service Excellence
§ Singapore Quality Award (SQA)
§ Singapore Quality Class (SQC)
§ Singapore Service Class
(S-Class)
- School
Excellence
§ School Culture & Quality Philosophy
§ Leadership & Key Personnel Retreats
§ Strategic Planning
§ Assessments and Validation
- Quality Excellence
§ Total Quality Management (TQM)
§ Knowledge Management (KM)
§ Strategic Planning
§ Benchmarking & Best Practices
- Innovation
§ Innovation Process Management
§ Innovation & Quality Circles (IQCs)
§ Singapore Innovation Class (I-Class)
- People Excellence
§ Experiential Team-building
§ Team Excellence Framework
§ People Developer (PD)
- Process
Excellence
§ ISO 9001:2015 Quality Management
System
§ Lean Philosophy
§ Total Productive Maintenance (TPM)
§ Cost of Quality (COQ)
§ 5S Housekeeping Philosophy
§ Supply Chain Management (SCM) / Enterprise Resource Planning (ERP)
- SPRING
Singapore’s SME Management Action for Results (SMART)
Initiatives
(A systematic approach to help
SMEs pursue excellence in managing their businesses)
§ Develop a roadmap that addresses
priority areas for capability development
- WDA's Singapore
Workforce Skills Qualifications System (WSQ)
§ Develop WSQ National Competency
Standards (CS)
§ Develop WSQ Curriculum Training
and Assessment Guides (CTAG)
§ Design and Develop WSQ Training
Programmes (Curriculum)
§ Develop Competency-Based
Assessment Plans
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